SW Cancer Services

Emergencies and Phone Calls

Need help right now?

If you are experiencing a life threatening emergency, please call 000 to get immediate assistance.

When undergoing treatment for cancer, there are some occasions where seeking urgent medical treatment is imperative. If you are suffering from any of the following, please present to your closest Emergency Department– Day or Night

  • Fever 38 degrees or greater.
  • Uncontrollable nausea or diarrhoea.
  • Pain medication is not working.
  • Chest pains or shortness of breath.
  • Severe shaking or chills.
  • Bleeding from the nose or gums.
  • Blood in the urine.
  • Black, tarry bowel movement.
  • Severe diarrhoea.
  • Constipation with intense abdominal cramping.
  • Changes in your vision or hearing.
  • Increased bruising or pinpoint red or purple spots anywhere on the body.

On other occasions you may need to make an appointment to see your specialist or GP –some of these are listed below:

  • If you have questions about your medication, treatment or side effects.
  • If you’re having nutrition problems.
  • If you need a prescription refilled.
  • For lab tests or scans, please know that results usually take:
    • Scans: 3-5 days
    • Tumour markers: 2-3 days
    • Pathology Reports: 2-3 days
  • If you’ve heard about a new treatment.
  • If you notice new numbness or tingling of fingers or toes.
  • If you have any other concerns, or health problems.

Helpful numbers

Radiotherapy after hours helpline

For those who are currently receiving Radiotherapy treatment in Bunbury.

(08) 97266400 (diverts to on-call radiation oncologist)

Chemotherapy Suite patients – St John of God Bunbury Hospital 

(08) 97221675 – for current chemotherapy suite patients Monday – Friday between 8:00am – 4:30pm.

(08) 97221600 – for after hours help regarding your Chemotherapy treatment (4:30pm – 8:00am weekdays; 4:30pm Friday to 8:00am Monday). Call and ask to speak to the After Hours Hospital Coordinator.

Need advice?

Healthdirect Australia             1800 022 222

Healthdirect Australia is a free* government funded 24-hour telephone health triage, information and advice service staffed by registered nurses. (*Calls from landlines are free. Mobile charges may apply.)

Need medical attention after hours?

Visit an after hours GP practice, or present to your local Emergency Department.
(if you are presenting to your ED or to a GP who does not know your medical history, it is very important that you let them know that you are having treatment for cancer)

Find your closest after hours GP clinic here

For mental health crisis and support

South West 24                           1800 555 336

This service is available 24 hours a day 7 days a week.
South West 24 is staffed by trained mental health professionals. The service is fully confidential. South West 24 helps people deal with depression, suicide, anxiety, drug use, alcohol abuse and other mental health concerns. A language interpreter service can be arranged. If calling from a mobile, leave your number and your call will be returned.

RURALLINK                     1800 555 336

A specialist after-hours mental health telephone service for the rural communities of Western Australia. Rurallink operates 4:30pm – 8:30am Monday to Friday and 24 hours Saturday, Sunday and public holidays.
During business hours you will be connected to your local community mental health clinic

Especially for Kids

Kids Helpline              1800 55 1800

Kids Helpline is a free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.


Life Line                          13 11 14

24 hour telephone counselling service